There’s been a lot of discussion lately about pets in rental properties, and with the Residential Tenancy Amendment (Pets) Act 2025 coming into effect on 20 March 2026, it’s understandable that both tenants and landlords have questions.
At Peter Lees Real Estate, we’ve been talking to our clients about these changes — because for tenants, pets are often part of the family, and for landlords, protecting your investment is always a priority. This new legislation aims to strike a fair balance, providing a clear process for requesting, approving, and managing pets in rental homes.
In this blog, we’ll walk you through everything you need to know — from what counts as a pet, to how the request process works, to responsibilities around damage and conditions.
Under the new laws, a pet is generally a domesticated animal. Common examples include:
Dogs and cats
Birds
Small household animals like rabbits or guinea pigs
Fish kept in home aquariums
It’s important to note that the legislation distinguishes between pets and assistance animals:
Assistance animals are formally trained and accredited to help a person with a disability — for example, guide dogs or hearing dogs. These animals are legally protected under federal law and do not require consent from landlords or property managers.
Companion or emotional support animals, like pets kept for separation anxiety, comfort, or wellbeing, are not considered assistance animals and must follow the standard pet application request process.
This distinction helps ensure tenants with genuine support needs can access the help they require, while keeping the approval process fair and clear for other pets.
From 20 March 2026, tenants can formally request permission to keep a pet in their rental home. Here’s how it works:
Tenants must submit a written request using the approved form, available from their property manager or Consumer, Building and Occupational Services (CBOS).
Dogs must be registered with the local council, and cats must be microchipped.
The property owner or agent then has 14 days to provide an outcome.
During that 14-day period, the landlord can:
Give written consent for the pet
Refuse the application, but only on reasonable grounds, and by applying to TASCAT for a decision
Discuss and mutually agree on reasonable conditions for keeping the pet
If the owner or agent does not respond within 14 days, the request is automatically considered approved by law.
Allowing a pet doesn’t mean there are no expectations. Landlords and tenants can agree on reasonable conditions, which must:
Relate only to the pet(s) in question
Be lawful and not conflict with the Residential Tenancy Act
Be clear and easy to follow
Examples include:
Professional Regular flea treatments
Cleaning up after the pet in common areas
Keeping certain pets outdoors if they are not usually indoor animals
Providing council registration or breed documentation for dogs
Having clear expectations upfront helps prevent misunderstandings and protects both the tenant and the landlord.
One of the biggest concerns landlords have is damage caused by pets. The legislation makes it clear that:
Tenants remain responsible for any damage beyond normal wear and tear
Some landlord insurance policies now cover pet-related damage, which can provide extra reassurance
Tenants should also take care to maintain the property, as with any tenancy, so that pets don’t become a source of conflict.
The law treats assistance animals differently:
‒ accredited under a law of a State or Territory that provides for the
accreditation of animals trained to assist a person with a disability to alleviate
the effect of the disability; or ‒ accredited by an animal training organisation prescribed by the regulations
for the purposes of this paragraph; or
Landlords cannot require written consent or impose pet conditions on these animals.
Animals kept solely for emotional support, companionship, or mental wellbeing do not count as assistance animals and must follow the normal pet request and approval process.
This distinction is crucial — it ensures that tenants with accredited assistance animals get the protection they need, while maintaining a fair framework for all other pets.
The legislation also confirms that:
Dogs over six months must be registered at your local council
Cats must be microchipped
Landlords can refuse dangerous dogs without applying to TASCAT
Existing local council by-laws, strata rules, and other legislation still apply
These rules are designed to ensure that pets are managed responsibly, keeping both tenants and landlords protected.
For property owners, these changes don’t remove your control — they just provide a structured process:
Respond to requests within 14 days
Refusal applications must go through TASCAT for a decision
Agree on reasonable conditions when possible
Tenants are responsible for pet-related damage
A knowledgeable property manager can help ensure compliance and make the process much smoother.
Tenants now have a clear pathway to request pets, but there are still rules:
You must submit the request using the approved form
Pets cannot be moved in until consent is granted
Follow any reasonable conditions set by the landlord
Assistance animals must meet formal training and accreditation standards
Following the correct process helps prevent misunderstandings and ensures your pet can legally live in your rental home.
Rental legislation is always evolving, and these changes are designed to create fairness and clarity.
At Peter Lees Real Estate, we work closely with landlords and tenants to make sure everyone knows the rules and the process is smooth and stress-free. Whether you’re a tenant hoping to keep a pet, or a landlord managing requests, our team is here to guide you every step of the way.
If you have any questions about the new pets in rentals legislation, or would like advice about managing your rental property, don’t hesitate to reach out. We’re happy to help.